Systems | Development | Analytics | API | Testing

April 2022

Every Experience Matters: By Making Apps Inaccessible, Brands Lose Out Big

Today marks the ending of our series ‘Every Experience Matters: Stat of the Week.’ Over the past few weeks we have stressed how mobile app bugs negatively impact a company’s bottom line. This can come in the form of cart abandonment, negative reviews or even user churn. We may have saved the best for last though because today we are diving into the world of accessibility and the tremendous opportunity that brands are fumbling when attempting to appeal to a wider audience.

Matt Wyman on How Businesses Lose Money with Poor Code

Earlier this week, Sauce Labs Chief Customer Officer, Matt Wyman, sat down with journalist Marko Velimirović of Website Planet. The pair discussed the release of the consumer report Every Experience Matters as well as the state of DevOps, trends in testing and the increasing need for developers to deliver exceptional quality at velocity. To read the full interview, head over to Website Planet. A selected portion is included below.

Simulators vs. Emulators: What's the Difference, Anyway?

In the world of software testing, it’s common to hear folks talk about simulators and emulators as if the terms are synonymous. To a certain extent, that makes sense. Simulators and emulators are similar in many ways, and the differences between them don’t always matter from the perspective of a test engineer. But the fact remains that simulators and emulators are different beasts.

Every Experience Matters: What Industries are Delivering a Poor Customer Experience?

Welcome back to our series ‘Every Experience Matters: Stat of the week.’ In the previous editions of this column, we have discussed consumer behavior on mobile apps and how it affects brand equity and reputation. We have touched on how errors and bugs can cause significant user churn and evaporation of digital confidence. Last week we discussed how negative word of mouth can be generated when a single user encounters a mistake on your mobile app.

Low code test automation - how to download and upload a project in AutonomIQ | Sauce Labs

"Get started with low code automated web testing on Sauce Labs for any website and web application. Plan, design, execute, schedule, and monitor automated low-code web tests in one place. In this video, we'll show you how to download and upload projects. This functionality is useful when a user wants to clone a project or if they want to transfer a project from one URL in AutonomIQ Sauce Labs to another, technically one instance to another.

Low code test automation - how to create a project (short) | Sauce Labs low code testing

"Get started with low code automated web testing on Sauce Labs for any website and web application. Plan, design, execute, schedule, and monitor automated low-code web tests in one place. In this video, we will show you how to create a project in AutonomIQ. In projects is where team members can collaborate in a single dashboard to house test cases, scripts, test suites, and all necessary test assets for any application under test. This is a short version of the ""Create a Project"" feature. You can find the long version in the video library.

Low code test automation - how to create a project in AutonomIQ (long) | Sauce Labs low code testing

"Get started with low code automated web testing on Sauce Labs for any website and web application. Plan, design, execute, schedule, and monitor automated low-code web tests in one place. In this video, we will show you how to create a project in AutonomIQ. In projects is where team members can collaborate in a single dashboard to house test cases, scripts, test suites, and all necessary test assets for any application under test. This is a long version of the ""Create a Project"" feature. You can find the short version in the video library.

Low code test automation - how to use the "show screen shot" project property | Sauce Labs

"Get started with low code automated web testing on Sauce Labs for any website and web application. Plan, design, execute, schedule, and monitor automated low-code web tests in one place. When enabled, this feature will show screenshots during test executions. For further breakdowns of each Project Property feature, check out our additional videos in the video library.

Every Experience Matters: What is the Real Cost of Bad Software?

In the past two weeks, this series has taken a look at how often consumers encounter errors while browsing online and some of the behaviors a user will display when discovering a bug. If you’re new to the party, I’ll encapsulate it here by saying mobile apps are rife with coding issues and the vast majority of consumers have little to no tolerance for low-performing software. What we haven’t discussed yet is the ripple effect of one user encountering a problem.

The World Beyond Test Automation: AI-Powered Intelligent Testing for Modern Applications

Web and mobile apps are now your primary connection with your customers. Staying relevant and winning market share requires that firms can make constant changes to these apps. But how can you deploy many more small changes - often many per day - with confidence and with managed risk? In the company of two software industry leaders, we take a closer look at how a modern testing toolchain combines production safety nets - from canaries, to feature flags, to error reporting - with AI-powered quality insights to engineer quality at speed for both developers and quality engineers.

Error Reporting: Improving Outcomes with Proactive Identification

Errors happen. Despite best efforts, no piece of software is perfect. Unintentional issues with code, updates to existing frameworks, or unexpected interactions with other tools can all cause errors. As a result, it's critical for companies to deploy robust and reliable error reporting processes that help them proactively identify potential issues and improve operational outcomes.

Every Experience Matters: What Makes Us Shout at Computers?

Welcome back to the new Sauce Labs series ‘Every Experience Matters Stat of the Week.” In last week’s edition, we mentioned that about a quarter of consumers encounter an error or bug every day. While this indicated that errors are quite common overall, we didn’t dive deeper into how a customer may react when encountering those bugs. Are customers as forgiving as we might hope? Sadly, that is not the case. The results are dubious, to say the least.

How to Build Top-Rated Mobile Apps & Cut Your Error Resolution Time in Half

34% of smartphone users claim they would delete an app if they encountered a software bug, while 36% of users say a bad app store rating would prevent them from downloading an app altogether. When mobile app bugs, including hangs, errors, and crashes, can have serious consequences on customer satisfaction and ultimately your bottom line, how can you create the critical safety net you need to release mobile apps with confidence?

Selendroid vs. Appium - Which to Choose for Your Mobile App Testing

Two popular mobile test automation tools are Selendroid and Appium. Both are loved by the developer community, and for good reason. In fact, they’re so popular that Selendroid is currently bundled into the Appium package in order to provide support for Android versions 2.3 through 4.1. Appium automatically switches to Selendroid when users want to run tests for these Android versions.