Errors in payment gateway functionality have enormous potential to derail the relationship between consumer and vendor. Customers expect seamless, functional transactions without confusing messages or complicated steps. They expect security, privacy, and safeguards against over or underpayment. Any misstep in the payment process can lead to abandoned shopping carts, deleted apps, and consumer frustration. The best way to ensure payment functionality is with a clear payment gateway testing strategy.

If you’re reading this, chances are your organization is already aware of the additional management effort, devices, and testers required to ensure quality QA through software testing. You’re likely not doing it alone. Your in-house testers and external resources are probably scattered across different testing management platforms and software. But multiple platforms make collaboration more complicated than it needs to be.

The mobile app customer experience is more than simple UX design. It encompasses the experience that users get across all of the brand’s channels and includes all the interactions as a user identifies, evaluates, purchases, uses, re-engages, and leaves the product. A recent report noted that users downloaded 204 billion mobile apps globally in 2019; and customer churn is easier than ever.

With the world embracing more digital tools to create new efficiencies, businesses that want to stay relevant in the market need their offerings to remain dynamic, optimized for users, and pristine quality. Since it’s often not possible to build, maintain, and enable technology alone, partnering with a software testing company is a great solution for continued success. But among so many options, how can you be confident that the software testing company you want to work with is the best?