Systems | Development | Analytics | API | Testing

August 2020

How to Automatically Email Customers When They Approach API Rate Limits using Moesif

Maintaining the performance and reliability of your API platform are two of the most important issues to ensure the continuing success of your product. APIs should run as efficiently as possible, and one way of safeguarding that is to rate limit, or constrain, the number of HTTP requests made in a given time period.

Create Playbooks to Improve Productivity, Scale Customer Relations and Speed Integration

Automating repetitive processes is a key attribute in whole-product design. By combining payload observability with behavioral emails, Moesif is able to make you more productive through sophisticated workflows on many functional, performance and product issues. This article walks through how to set up playbooks that can save you time, resources and energy. We’ve highlighted a small number of key areas where our playbooks can assist you in the management of your product.

Build vs. Buy Behavioral Email Platform for API Product Companies

Behavioral email is automated and targeted messages sent to customers based on their actions or behavior. By triggering on how your customers interact with your website or product, you’re able to send email whose content is actually aligned with what they’re doing, and will therefore be far more likely to resonate.

What is the Difference between API Observability vs API Monitoring

The traditional definition of API monitoring has been around for years from companies like SmartBear, APIMetrics, and Runscope and useful to check API correctness and performance. An API monitoring tool initiates API calls against your chosen endpoints and then records the response received. Additional checks can be added such as create a slack alert on a 500 error or timeout.

Top 5 Behavioral Emails Every Developer Tool Should Use

Double your open rate by using behavioral emails. The best way of engaging your customers is to share content that resonates. And nothing resonates more than sending targeted emails to developers based on their own actions and behaviors. In a companion blog post, Behavioral Email Speeds API Integration, we explained how behaviorally-driven outreach to developers can speed API integration for an API product company.