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October 2020

Exploring Five Types of COVID-19 Workforce Safety Software Solutions

If your COVID-19 reopening plans have gone through more phases than you can count, you’re not alone. What was once planned for October has pushed to January or June or maybe never. Even the companies that have managed to get back onsite or into the office often live in constant vigilance, knowing that a single positive COVID-19 test could send them into lockdown.

Appian Workforce Safety

Appian Workforce Safety is designed to help your organization deliver a safe onsite work experience in the wake of the COVID-19 pandemic. See how this solution provides contact tracing, capacity management, health status reporting, and return-to-workplace certification. Plus, built on Appian's low-code automation platform, and available in our HIPAA-compliant and HITRUST-certified cloud, you can trust your organization's information is secure.

Digital Government During and After COVID-19

The COVID-19 pandemic has forced government organizations to reassess their strategies, plans, and aspirations for digital transformation. Despite the uncertainty, IT leaders must quickly identify and act on strategies and plans that lead to positive outcomes. In many cases, governments will expand the role of digital technologies in service and program delivery.

Hyperautomation: 8 Keys to Low-Code Success

One of the biggest failings of old-school, custom software development is its inability to help large organizations survive against unexpected challenges and quickly adapt to change. It could hardly be otherwise. For decades, companies were limited by inflexible business applications that took so much time to architect, develop, test and deploy. Not to mention the time it took to maintain, upgrade and enhance them. All of which set the stage for a revolution.

Dods Research: Government Digital Transformation in a Post-COVID World

Governments are facing unprecedented levels of uncertainty due to the COVID-19 pandemic. CIOs must identify and act upon digital government strategies and plans that can lead to future positive outcomes regardless of the uncertainty. But what are the biggest factors affecting digital transformation across government? And to what extent has COVID-19 affected digital government efforts?

Three Major Trends Impacting Healthcare Customer Experience

Customer Experience (CX) in healthcare can feel like an afterthought, or not thought of at all. As customers gain further choices across the board about their healthcare options, organizations must respond with a higher standard of service for patients, members, and providers. Healthcare organizations must face CX head-on, ensuring customers receive the service they deserve and representatives have the solutions they need to deliver quality CX.

Applications at the Speed of Low-Code

The COVID-19 global pandemic has added new urgency to the quest for digital transformation. The pandemic disrupted business processes and displaced and disconnected people. Organizations across the globe witnessed first-hand that the speed with which they could get new automations and applications in place could literally make or break the company. The world quickly learned what some industry leaders already knew: the ability to develop an application and quickly bring it to market is crucial.

20.3 Release Highlights: Post-Deployment Workflows

The software development life cycle doesn’t stop at development. Many low-code options today provide tools to accelerate application development. However, they do little to help developers deploy or maintain applications. Appian recognized these issues years ago and have worked to build a platform that delivers the value of low-code throughout the entire application lifecycle.

CCW Market Study: Customer Experience Trends, Challenges & Innovations

Cutting through the clutter to stand out as a partner to consumers, not just another faceless company, is paramount. As customer behaviors and digital services evolve due to the COVID-19 pandemic, organizations are looking to contact centers and their agents to deliver CX that goes above and beyond in the face of a digitally-driven new normal. Download this CCW Market Study to learn.

Why Full-Stack Automation Is Essential for Creating Stronger Customer Relationships In Financial Services

Are the business automation technologies at your financial institution creating experiences that enable your employees to better-serve and anticipate the needs of your customers, establish human connections, and create stronger customer relationships? Appian partnered with IDG to conduct this market research.