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Low-Code BPM: What It Is and Why It Works

Organizations are increasingly turning to business process management (BPM) to boost efficiency and meet aggressive business goals. BPM is a discipline and set of practices that enable organizations to optimize processes for greater efficiency, effectiveness, and business agility. Organizations buy commercial-off-the-shelf (COTS) BPM to facilitate this process. Data and software integration can be time- and resource-intensive with COTS BPM software.

How to Improve Customer Experience with AI: 3 Strategies for Success

In today's hyperconnected world, where negative reviews on social media can wreak havoc on a company’s reputation, delivering an exceptional customer experience isn't just a luxury—it's a business imperative. Companies are locked in a fierce battle for customers that is primarily based on their ability to deliver outstanding customer experiences (CX). According to research by The Conference Board, 65% of CEOs globally prioritize investing in strategies to improve CX.

Securing Access: A Guide to Implementing API Keys in AWS API Gateway

Implementing an API gateway API key is key to securing your APIs. In this guide, you’ll learn to generate and apply these keys, ensuring your AWS API gateway effectively authenticates and processes authorized client requests. We’ll dive into setup procedures, management tips, and security best practices to help you maintain robust access control. Get ready to fortify your services’ entry points.

Business Process Improvement: How to Get Started

Business process management solutions often tout their analysis and optimization capabilities, but few provide the full set of tools needed to build a process, measure its performance, and identify and implement improvements. And when you’re looking for information on how to optimize a process, it’s easy to quickly get lost in the information-overload about the best methodologies and tools. That’s likely because the answer to process improvement isn’t straightforward.

3 Examples of Intelligent Automation in Insurance

Intelligent automation happens when robotic process automation (RPA) meets artificial intelligence (AI), bringing simple actions and cognitive tasks together for lightning-fast processing. Intelligent automation in insurance is a powerful tool that reduces both human error and the need to perform repetitive tasks manually. Imagine AI extracting data from an invoice then a bot entering that data into a software program.

Tideways 2024.1 Release

You can now unpack the Christmas present that was promised to you at the end of 2023! As you may have already read in the Flamegraph Feature Preview, this exciting new feature of the Profiler is now the focus of our first release in 2024. The Flamegraph complements the Timeline and Callgraph features and visualizes Aggregated Traces. The goal was to provide profiling information across many traces and thereby gaining new and deeper insights into performance.

Enhancing APIOps with decK for Kong Ingress Controller Users

The latest release of decK's APIOps features with the Kong Ingress Controller advances API management and automation in Kubernetes environments. This blog post delves into how this integration streamlines operations, ensuring a more feature-rich API lifecycle management.

Why Air Taxis Need Safe and Secure Coding Standards

No longer a far-off dream found only in science fiction, flying vehicles are taking off alongside the advancement of drones and other aircraft. Soon, we hope to see the regular development of personal flying cars and services like electric air taxis. But, while the Urban Air Mobility (UAM) market is poised for immense growth in the next decade, vehicles zipping about through the air raise obvious safety and security concerns.

Data Integration in the Life Sciences: Eliminate Data Silos for Good

In the life sciences industry, where breakthroughs in research and healthcare are fueled by data, data silos can be a big problem. Data silos might be caused by things like legacy systems, departmental divisions, disparate data formats, or lack of interoperability standards. Data silos can manifest at any point in the product lifecycle and make it hard for the right people to access and use the information they need, when they need it.