Customer care organizations are facing the disruptions of an AI-enabled future, and gen AI is already impacting customer care organizations across use cases like agent co-pilots, summarizing calls and deriving insights, creating chatbots and more. In this blog post, we dive deep into these use cases and their business and operational impact. Then we show a demo of a call center app based on gen AI that you can follow along.

GPU as a Service (GPUaaS) serves as a cost-effective solution for organizations who need more GPUs for their ML and gen AI operations. By optimizing the use of existing resources, GPUaaS allows organizations to build and deploy their applications, without waiting for new hardware. In this blog post, we explain how GPUaaS as a service works, how it can close the GPU shortage gap, when to use GPUaaS and how it fits with gen AI.

The manufacturing industry can benefit from AI, data and machine learning to advance manufacturing quality and productivity, minimize waste and reduce costs. With ML, manufacturers can modernize their businesses through use cases like forecasting demand, optimizing scheduling, preventing malfunctioning and managing quality. These all significantly contribute to bottom line improvement.

Gen AI is quickly reshaping industries, and the pace of innovation is incredible to witness. The introduction of ChatGPT, Microsoft Copilot, Midjourney, Stable Diffusion and many more incredible tools have opened up new possibilities we couldn’t have imagined 18 months ago. While building gen AI application pilots is fairly straightforward, scaling them to production-ready, customer-facing implementations is a novel challenge for enterprises, and especially for the financial services sector.

Financial services companies are leveraging data and machine learning to mitigate risks like fraud and cyber threats and to provide a modern customer experience. By following these measures, they are able to comply with regulations, optimize their trading and answer their customers’ needs. In today’s competitive digital world, these changes are essential for ensuring their relevance and efficiency.

Data engineers, data scientists and other data professional leaders have been racing to implement gen AI into their engineering efforts. But a successful deployment of LLMs has to go beyond prototyping, which is where LLMOps comes into play. LLMOps is MLOps for LLMs. It’s about ensuring rapid, streamlined, automated and ethical deployment of LLMs to production. This blog post delves into the concepts of LLMOps and MLOps, explaining how and when to use each one.

Across the industry, organizations are attempting to find ways to implement generative AI in their business and operations. But doing so requires significant engineering, quality data and overcoming risks. In this blog post, we show all the elements and practices you need to to take to productize LLMs and generative AI. You can watch the full talk this blog post is based on, which took place at ODSC West 2023, here.

Sense is a talent engagement platform that improves recruitment processes with automation, AI and personalization. Since AI is a central pillar of their value offering, Sense has invested heavily in a robust engineering organization, including a large number of data and data science professionals. This includes a data team, an analytics team, DevOps, AI/ML, and a data science team. The AI/Ml team is made up of ML engineers, data scientists and backend product engineers.

Sense is a talent engagement company whose platform improves the recruitment processes with automation, AI and personalization. Since AI is a central pillar of their value offering, Sense has invested heavily in a robust engineering organization including a large number of data and AI professionals. This includes a data team, an analytics team, DevOps, AI/ML, and a data science team. The AI/Ml team is made up of ML engineers, data scientists and backend product engineers.

2023 was the year of generative AI, with applications like ChatGPT, Bard and others becoming so mainstream we almost forgot what it was like to live in a world without them. Yet despite its seemingly revolutionary capabilities, it's important to remember that Generative AI is an extension of “traditional AI”, which in itself is a step in the digital transformation revolution.