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Appian 20.3 Product Announcement Webinar

Appian is excited to announce the third release for 2020, Appian 20.3. Hear Malcolm Ross, VP of Product / Deputy CTO, as he takes you through the newest features and enhancements. In this release, Appian delivers great new features that will improve: In addition to all these great platform features, Malcolm will take you through the latest improvements to our “ready-now” solutions such as Workforce Safety and CampusPass.

Kubernetes in Production: 6 Key Considerations

Kubernetes is an open-source platform for container orchestration. You can use it to deploy a highly resilient, self-healing infrastructure using automation and infrastructure as code (IaC). Kubernetes includes features for zero downtime deployments, scaling, automatic rollout and rollback of updates, and service discovery. Kubernetes is designed to help you manage container deployments at scale via REST API.

The Future Of The Telco Industry And Impact Of 5G & IoT - Part II

In part 2 of the series focusing on the impact of evolving technology on the telecom industry, we sat down with Vijay Raja, Director of Industry & Solutions Marketing at Cloudera to get his views on how the sector is changing and where it goes next. Hi Vijay, thank you so much for joining us again. To continue where we left off, as industry players continue to shift toward a more 5G centric network, how is 5G impacting the industry from a data perspective?

Mini Charts - Another Way To Visualize Your Data

Have you ever felt that, by looking at just numbers, that you are probably missing out on the bigger picture? That’s, of course, why we have visualizations – to form patterns out of those numbers that we can then interpret, as well as glean insights from and deepen our understanding of what the data reveals. Now, what if we bring numbers and visualizations together in a table, one way to explore those numbers and find hidden gems of meaning? Let’s have a look at mini charts!

10 CRM Solutions for WooCommerce Store

For a business to be successful, customer relationship is a determining factor. No matter how big your venture is, without an efficient customer-business relationship it will surely suffer a crash in revenue at some point. This is particularly valid for online businesses and e-commerce stores that offer direct retail service to consumers. They have a larger customer base and it’s very hard for such platforms to manage every aspect of the retail.

5 ways to know you're receiving the best customer support

Did you know that 96% of customers say customer service is important in their choice of loyalty to a brand according to Microsoft’s State of Global Customer Service Report? Likewise, 68% of customers say the service representative is key to a positive service experience. With statistics like these, it’s obvious that customer support is a top priority for companies and we don’t take that lightly.

Recalibrating Enterprise Risk Management in Response to Crisis

COVID-19 and its impact have demonstrated that change can be rapid, disruptive, and non-negotiable. This is especially relevant to enterprise risk management, where the challenge can be summed up in one word: recalibration. Many financial institutions have been investing in model-driven analysis and data-anchored approaches. We know that the models themselves must adapt as situations change. But what about the processes and policy governance that surround these models?