Although it might seem a little early, I was just thinking: what will 2023 be remembered for? For many it will be the year that Beyonce and Taylor Swift took to stages around the world and pushed the boundaries of live music (I’m a confirmed Swiftie if you didn’t know). It is also the year of AI. When I speak with customers, they all talk about how they are steering towards AI adoption.

NLP is a field of AI that enables machines to understand, interpret, and generate human language in a way that is both meaningful and contextually relevant. Recently, ChatGPT and similar applications have created a surge in consumer and business interest in NLP. Now, many organizations are trying to incorporate NLP into their offerings.

Generative AI seems like it's shaking things up for process automation, like other industries. But in reality, artificial intelligence is less of a shake-up and more of a natural complement to the capabilities that support a process automation initiative. Imagine a world where AI can turn a PDF into a digital interface, or sort all the emails in an inbox and generate responses for an employee to review.

Generative AI is a powerful tool for accelerating the branding process for new products or compounds.

Artificial intelligence (AI) has led to a seismic shift in the business landscape, largely due to the surge in popularity of large language models like ChatGPT. From predictive models that foster better decision-making to generative AI code tools that enable teams to build applications faster, AI offers incredible benefits to organizations. Businesses need to embrace this technology or risk falling behind their competitors.

Data is essential to marketing. It’s how we know our audience and measure campaign outcomes. It shows us where to adjust a campaign on the fly, for even better results. But working with data is increasingly complex, and having the right stack of technologies is invaluable.

Artificial intelligence has the potential to make work incredibly efficient—which means it’s the perfect complement to process automation technology. Process automation, and related approaches like business process management, already aim to improve productivity by automating what can and should be automated.