In this episode of #WordsUnplugged, Seshika Fernando, VP of Banking and Financial Services at WSO2 and Asanka Abeysinghe, CTO of WSO2, explore the possibilities of using digital doubles and behavioral authentication to bridge the gap between banking experiences and those from more famous service providers like Amazon and Netflix. Join these two experts as they explain how these concepts may be used to ultimately create smoother, more secure banking experiences for everyone involved!

Read Seshika's whitepaper on data-driven behavioral authentication here:
https://wso2.com/library/whitepapers/behavioral-authentication-improving-security-and-cx-without-compromise/

Want to delve deeper into the "digital double" concept? Check out Asanka’s blog for more information: https://wso2.com/blogs/thesource/creating-a-seamless-access-experience-with-the-digital-double/

00:00 - Introduction to the episode and speakers

00:55 - Seshika's motivation for the whitepaper

03:35 - Connecting digital double and behavioral authentication

07:22 - Balancing security and user experience

09:42 - Advantages of behavioral authentication

11:44 - Integration challenges and open banking

15:10 - Cultural transformation in organizations

18:50 - Predictions for the future

24:27 - Wrap up