In her thought-provoking talk, "Human-Focused Program Management," Lanette Creamer delves into the heart of program management. With a clear distinction between project and program management, technical and non-technical aspects, she explores the purpose and core responsibilities of program managers.

Lanette introduces her innovative human-focused program management approach, emphasizing the critical questions to ask stakeholders, customers, and cross-functional partners. This talk highlights the importance of empathy over persuasion, thorough preparation before collaboration, and the value of asking questions instead of making assumptions. It provides practical tactics to manage schedules, mitigate risks, and achieve organizational goals with minimal compromise.

Lanette also sheds light on dealing with challenging individuals and understanding the complex web of human behaviors in large organizations, guiding us toward more effective and humane program management. If you're interested in the convergence of technology and human interactions in program management, this video offers valuable insights and strategies.

#programmanagement #projectmanagementtips #programmanager #automationtesting #softwaretesting #testautomation

This video is of one of the Talks presented at #TestFlix - Biggest Virtual Software #Testing Conference, 2023.

About Speaker:
Lanette Creamer is a technical program manager from Seattle, WA in the United States who loves cats and anything sparkly. She has worked at Adobe, The Omni Group, several startups, and most recently at Meta (Formerly Facebook).

Connect with Lanette on LinkedIn - https://www.linkedin.com/in/lanettec/

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