Editor's note: Today’s post comes from Surin Asawachaisittigul, head of open APIs at Krungsri Consumer a subsidiary of Krungsri Bank, the fifth largest bank in Thailand, and focuses on personal loan and credit card services. Using APIs, Krungsri Consumer is taking an established bank into the digital future of finance. The finance industry is changing quickly in the digital age. Customers no longer want to pay for purchases in cash.

BPAY has been a leader in the bill payment industry in Australia for 22 years and provides a secure, fast, and convenient way to connect individuals, businesses, and banks to help people stay on top of their bills. One of the reasons that BPAY is the preferred bill payment service for so many Australians is our commitment to human-centered design.

Our customers tell us they don’t just want to migrate their applications from point A to point B, they want to modernize their applications with cloud-native technologies and techniques, wherever those applications may be. Today, we’re excited to tell you about a variety of new customers that are using Anthos to transform their application portfolio, as well as new cloud migration, API management, and application development offerings:

Most business-critical applications today are powered by APIs, so any downtime or performance degradation can lead to significant loss in revenue, customers, and brand value. This puts pressure on operations teams to monitor real-time API performance and security. Adding to the challenge is the need to support new releases and reduce resolution times. And unfortunately, traditional third-party monitoring tools are little to no help when it comes to API operations.