Business leaders are increasingly turning to IT organizations to help drive digital transformation through automation and innovation across lines of business. These leaders are selecting, implementing, and maintaining technology investments that support their businesses, while keeping IT costs down. Unfortunately, escalating technical debt and a lack of skilled talent are preventing IT from being as impactful as it could be.
The COVID-19 pandemic has disrupted organizations around the world in many ways. Changing government regulations have created challenges for businesses and customers as they try to comply with mandates. As a result, customers have shifted their demands to digital channels for accessing goods and services. Business operations have also hit road bumps as their workforces may have decreased and/or have limited capacity working from home.
In response to the many disruptions across supply chains over the past year, new trends are emerging and others are gaining more traction to help bolster resilience in this space. Organizations are pivoting operations, leveraging different resources, and taking advantage of new technologies to streamline their supply chain orchestration moving forward.
In 2020, companies had just a few short months to transform the way they conducted business in response to the COVID-19 pandemic. IT had to find new, more efficient ways to deliver powerful software applications that would keep businesses running. At the same time, IT teams continued to deal with three key challenges that plague every company: 1. Lack of developers. 2. Lack of time. 3. Lack of alignment between business leaders and IT.
The remote work revolution is here to stay. But making the emotional pivot to make remote work pay off won’t be easy. So says Joe Kennedy, a Partner and Technology Consulting Leader with PriceWaterhouseCoopers (PwC). In the last episode of this two-part post, Kennedy reminded us that we’ve always had the capability to do remote work. He says that the challenge now is to find and fix the rough patches in our business processes to make work more efficient.
There’s no science to getting a good idea to spread, but it helps if you can get your idea across without the hype. Which is why automation expert Arjun Devadas talks about hyperautomation in terms a non-tech exec in any organization can understand. For example, Devadas talks about how insurance companies are using hyperautomation to process truckloads of documents to settle numerous claims.
On March 5, 2021, the United States Marine Corps (USMC) launched the CATALYST application. The CATALYST application integrates the people, processes, and data involved in the USMC weapon systems repair, part provisioning, and cataloging. Provisioning and cataloging are critical logistics support processes. They help connect the iterative acquisition and logistics sustainment life cycle management processes for weapon systems and equipment.
The demand for new software has exploded. According to IDC, over 500 million digital applications and services will be developed and deployed by 2023—the same number of apps that have been developed over the last 40 years. Unfortunately, the number of new developers who can help build those applications has not exploded.
The new normal in the next decade will be very different than the bygone era. COVID has impacted the world in a way seen only as recently as a century ago. It was different then and it is different now. Businesses are finding new ways to reach customers, supply chains are inventing new ways to operate, industries are innovating all-around to remain relevant in the new normal. Customer behavior is also changing and digital has found a new acceptance with evolving technology.
