5 Steps to Making Better Business Decisions with Machine Learning
Most of the day to day work for knowledge workers is spent helping the business make better decisions, like choosing whether it’s worth expending the effort (or actual money) to achieve the desired business goal. The example I often use when talking about ML is churn prediction (and I’m starting to think I’m overusing it now). It costs money to retain a customer who is thinking of moving, but this is less than the cost of getting new customers.