2023 was the year of generative AI, with applications like ChatGPT, Bard and others becoming so mainstream we almost forgot what it was like to live in a world without them. Yet despite its seemingly revolutionary capabilities, it's important to remember that Generative AI is an extension of “traditional AI”, which in itself is a step in the digital transformation revolution.

Successfully training AI and ML models relies not only on large quantities of data, but also on the quality of their annotations. Data annotation accuracy directly impacts the accuracy of a model and the reliability of its predictions. This is where human-annotated datasets come into play. Human-annotated datasets offer a level of precision, nuance, and contextual understanding that automated methods struggle to match.

An MLOps platform enables streamlining and automating the entire ML lifecycle, from model development and training to deployment and monitoring. This helps enhance collaboration between data scientists and developers, bridge technological silos, and ensure efficiency when building and deploying ML models, which brings more ML models to production faster.

Building a smart call center app based on generative AI is a promising solution for improving the customer experience and call center efficiency. But developing this app requires overcoming challenges like scalability, costs and audio quality. By building and orchestrating an ML pipeline with MLRun, which includes steps like transcription, masking PII and analysis, data science teams can use LLMs to analyze audio calls from their call centers. In this blog post, we explain how.

Generative AI has recently emerged as a groundbreaking technology and businesses have been quick to respond. Recognizing its potential to drive innovation, deliver significant ROI and add economic value, business adoption is rapid and widespread. They are not wrong. A research report by Quantum Black, AI by McKinsey, titled "The Economic Potential of Generative AI”, estimates that generative AI could unlock up to $4.4 trillion in annual global productivity.

NLP is a field of AI that enables machines to understand, interpret, and generate human language in a way that is both meaningful and contextually relevant. Recently, ChatGPT and similar applications have created a surge in consumer and business interest in NLP. Now, many organizations are trying to incorporate NLP into their offerings.

AI has fundamentally changed the way business functions. Adoption of AI has more than doubled in the past five years, with enterprises engaging in increasingly advanced practices to scale and accelerate AI applications to production. As ML models become increasingly complex and integral to critical decision-making processes, ensuring their optimal performance and reliability has become a paramount concern for technology leaders.

The retail industry has been shaped and fundamentally transformed by disruptive technologies in the past decade. From AI assisted customer service experiences to advanced robotics in operations, retailers are pursuing new technologies to address margin strains and rising customer expectations.

MLOps accelerates the ML model deployment process to make it more efficient and scalable. This is done through automation and additional techniques that help streamline the process. Looking to improve your MLOps knowledge and processes? You’ve come to the right place. In this blog post, we detail the steps you need to take to build and run a successful MLOps pipeline.

Generative AI has already had a massive impact on business and society, igniting innovation while delivering ROI and real economic value. According to research by QuantumBlack, AI by McKinsey, titled “The economic potential of generative AI”, generative AI use cases have the potential to add $2.6T to $4.4T annually to the global economy. This potential spans more than 60 use cases across all industries.