When ChatGPT first hit the market its human-like responses were astonishing, yet somewhat eerie. Many thought, “It communicates just like me.” It follows that the next logical thought was, “It’s going to take over my job.” However, the fear that AI-driven tools will replace human software testers is unfounded. AI will certainly impact testing jobs, including market expectations, skillsets, and required knowledge.

When you ask customers what key features they want in a software system, you’ll receive many answers. Most of them will be specific technical features like viewing, order history, or the ability to easily save favorites. Yet when given a system that contains everything they asked for, the customers’ first responses are often along the lines of “It feels a little slow.” Nowhere is the impact of poor performance felt so keenly than in the retail application space.

This blog was developed and published in collaboration with our partner, Capgemini. Organizations must move away from outdated methods of SAP delivery as they transition to S/4HANA and the cloud environment. The old school SAP approaches are no longer adequate for today’s requirements. They stem from the time in the 1990s and early 2000s when the enterprise resource planning (ERP) estate remained somewhat stagnant.

It’s no secret that the expectations for public sector digital services have changed significantly over the past few years; services need to be rolled out fast to ensure usable and secure software that can help agencies deliver on their mission. These expectations can be met by combining DevSecOps with codeless automated software testing.

We asked executives across Tricentis for their thoughts on topics that have the testing industry buzzing: artificial intelligence (AI), mobile testing, and increasing reliance on low-code/no-code testing solutions. Read on for Tricentis insiders’ take on these hot topics and how they impact the future of the industry.