Embedded analytics 2.0: Your secret weapon to empowering frontline workers and locking in customers loyalty
Last year, Harvard Business Review and ThoughtSpot published a groundbreaking survey on the business benefits of empowering frontline workers with data. Revenues are higher, operations more efficient, customer service better, and employees happier. And yet, few organizations deploy BI this way, historically held back by the technology, conflicting priorities, and mindset.