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Why Data-Driven Customer Success is Essential in Today's COVID-19 World

In today’s unprecedented economic downturn, it’s more difficult than ever to find and close new customers. The onus is now on maintaining existing customers as productive users of your product. By closely monitoring API metrics, Customer Success Management (CSM) teams can get an early warning on those that are at risk of churning, and rectify things before it’s too late.

JavaScript Error Tracking with AppSignal v1.3.0 is Here

We’re happy to announce that the latest npm package for error tracking of your front-end with AppSignal has just been released. For those of you who aren’t really familiar with our error tracking service, we suggest you to take a deeper look into our docs. This was one of the bigger releases, and it includes many improvements and bug fixes. Here’s what we’ve done.

Reassessing My "Works on My Machine" Certificate

I recently remembered that about 13 years ago I was fully certified with the “Works on My Machine” certificate program. Although I went through the entire evaluation process as was required by Joseph Cooney in this blog of his, to be honest, I didn’t quite like how his certificate looked. So, I decided to go the extra mile - well, really, the extra few steps- in order to get the revised certificate issued by Jeff Atwood’s version.

Need to Node - Volume 66

In this volume of Need to Node, you can find the latest news on Node.js’s version 14 Release, Diagnostics in Node.js and The Cost of JavaScript Frameworks Need to Node is a weekly bulletin designed to keep you up-to-date with the latest news on the Node.js project, events and articles. You are always welcome to collaborate and participate. Please let us know if we missed a piece of content you think should be included!

What's happening in BigQuery: Efficient new views and Cloud AI integrations

BigQuery, Google Cloud’s petabyte-scale data warehouse, lets you ingest and analyze data quickly and with high availability, so you can find new insights, trends, and predictions to efficiently run your business. Our engineering team is continually making improvements to BigQuery so you can get even more out of it. Recently added BigQuery features include new materialized views, column-level security, and BigQuery ML additions.

Survival of the stickiest: SaaS customer retention strategies for unprecedented times

IDC forecast that 2019 would be the year when enterprise IT spending by departmental managers overtook spending by the IT department itself. Cloud-based on-demand services have become the norm by lowering barriers to technology purchases and enabling cost centre managers to quickly and easily deploy the software of their choice. Flexible subscription contracts gave access to an almost unlimited bank of resource to accommodate seasonal and periodic spikes in demand.

Operational Database Integrity

This blog post is part of a series on Cloudera’s Operational Database (OpDB) in CDP. Each post goes into more details about new features and capabilities. Start from the beginning of the series with, Operational Database in CDP. This blog post provides an overview of the OpDB data integrity capabilities that help you achieve ACID transactions and data consistency. OpDB guarantees certain properties to ensure atomicity, durability, consistency, and visibility.

Are you using the right data strategy based on the hierarchy of data needs?

Being data-driven is the holy grail of modern business. It allows you to grow 8x faster than your competition, boosts your company’s net earnings by 30% and will have VCs throwing money at you if your organization relies on AI. So, what strategy does one use to become data-driven? Well, it’s actually quite simple: If you follow this recipe to the T, you can have your data cake and eat it.