Keeping your customers happy is paramount. And nothing alienates them more than stopping their service after they’ve made an innocent mistake. This playbook walks you through the steps required to keep your customers in the loop when quota or billing issues arise.
If there was a theme around Appian 20.3, it is building on top of an already capable platform. For example, Appian records have been a customer favorite for several years. Records are easy-to-build, and they centralize data from multiple sources into a single actionable view. In this release, we build on the power of Appian records with record-powered grids.
Spark is known for its powerful engine which enables distributed data processing. It provides unmatched functionality to handle petabytes of data across multiple servers and its capabilities and performance unseated other technologies in the Hadoop world. Although Spark provides great power, it also comes with a high maintenance cost. In recent years, innovations to simplify the Spark infrastructure have been formed, supporting these large data processing tasks.
Everybody needs more data and more analytics, with so many different and sometimes often conflicting needs. Data engineers need batch resources, while data scientists need to quickly onboard ephemeral users. Data architects deal with constantly evolving workloads and business analysts must balance the urgency and importance of a concurrent user population that continues to grow.
The FORTUNE 500 list by FORTUNE is one of those venerable institutions of the business world. Since 1955, FORTUNE has been portraying the shape of the U.S. economy through its annual top 500 companies.
All businesses have some key goals in common: they must be able to help their clients and to generate profits by helping them. However, even if you do your best to focus on your customers’ needs and wishes, it can be easy to prioritize your business goals instead. The thing is that tracking your communication with customers can be very difficult. This is one of the main reasons why organizations need to have effective client management.
Often software developers get to ask themselves the question: Should I just run the tests in the GUI now that I finished developing them? The answer is pretty simple, NO. You should not use the GUI when running the tests. The GUI should be used only for developing the tests.
This guide walks you through how to stand up cross-platform analytics to track customer behavior across both your APIs and web apps. By tracking customer behavior on both APIs and web apps, you’re able to fully understand the customer journey and metrics like Time to First Hello World and Time to Value. However, gathering the data by itself isn’t enough. After all, if it’s not acted on, it’s not of much use.
Most of our blog posts are dedicated to Android, iOS and JavaScript development because those are the most interesting platforms for our users. However, from time to time, we also think it’s important to share what’s happening behind the scenes. In this post we’ll be highlighting some of the recent improvements we’ve made to Bugfender’s infrastructure.
More and more companies are beginning to turn to Development and the cloud as a way to improve their software teams. Whilst it used to be that development and operations were seen as separate, that view has now changed. Linking the two leads to better communication, faster development times, and the ability to stay on top of things.
