Systems | Development | Analytics | API | Testing

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Testing Decisions Impact Customer Loyalty

Your testing choices impact customer relationships. @Marcus Merrel shares a story about a teammate being unable to pay a simple bridge toll online—Safari, Chrome, incognito mode, nothing worked. No chat support, no phone number. His only option? Wait for a collection letter to arrive in the mail. That’s so frustrating. But what stands out most is the bigger question: Are your users forced to stay because they have no choice, or are you actively earning their loyalty by providing a seamless, supportive experience?

A $200,000 Black Friday Mistake You Can Avoid

Your partners can make or break critical moments. @Marcus Merrell shares a story about a Black Friday mishap that cost $200,000 due to a partner’s system failure. Customers faced errors with no clear alternatives, leaving them frustrated and the business scrambling. It raises an important question: Are you prepared for when things go wrong, or are you leaving your users stranded without options? It’s not just about the tech—it’s about how you build trust and ensure your users feel supported, no matter what.

Streamlining APIOps: Automate API Management with Terraform

Discover how the new Terraform provider for Kong Konnect empowers platform teams to automate the deployment of a feature-rich API platform. In this webinar, we’ll walk through a real-world scenario, showing how a fictional organization sets up a federated API platform on Kong Konnect and automates its provisioning process using Terraform. Join us to learn best practices and unleash the full potential of APIOps automation with Kong Konnect and Terraform.

S1.E24: The world of QA with Sérgio Freire | QA Therapy Podcast

Special episode alert! Today, it's Sérgio's turn in the hot seat! In this episode, Sérgio, Solution Architect at Xray, shares his career experiences and stories in the software testing industry. From test management tool features to what a Solution Architect does outside of work, this episode is packed with QA knowledge and insightful experiences. Plus, enjoy a round of rapid-fire questions that will make you laugh (and think)!

S1.E23: Cristiano Cunha on Automation: Secrets of a Solution Architect | QA Therapy Podcast

Special episode alert! We're thrilled to share an exclusive episode featuring one of our hosts, Cristiano Cunha! Cristiano is more than a Solution Architect at Xray. He’s also a passionate enthusiast for software testing and automation. Get ready to hear stories and insights about Cristiano's career experiences. But that's not all - get ready for a round of rapid-fire questions that promise to bring out some laughs.

S1.E22: Automating builds with Jenkins | QA Therapy Podcast

Are you facing frequent challenges in your build and deployment processes? Enter Jenkins - an invaluable tool for automating various tasks such as compiling, testing, packaging, and deploying software. Today, our guest is Kohsuke Kawaguchi, the visionary creator of Jenkins. We’re gonna delve into the capabilities of Jenkins and its role in modern software development.

Software Testing Life Cycle: A Definitive Guide

The Software Testing Life Cycle (STLC) is your roadmap to delivering high-quality, bug-free software. Imagine it as a journey that guides software testers through every crucial step needed to transform a product from concept to perfection. Each phase plays a unique role—whether it's catching bugs, enhancing functionality, or ensuring the final product meets business needs. Every stage works in harmony to guarantee the software is ready for the real world. Ready to dive in?

Decision Table Testing: A Complete Guide

Testing software, especially complex systems, can be a daunting task. But what if there was a way to systematically test every possible input combination without getting overwhelmed? That’s where Decision Table Testing comes in! As a black-box testing technique, Decision Table Testing helps testers map various combinations of inputs (conditions) to their corresponding outputs (actions), ensuring comprehensive test coverage without redundancy.

Empowering Biotech Innovation with Seamless Functional and Usability Testing: A Success Story

In the biotech industry, where precision, compliance, and user experience are critical, even minor technical glitches can have significant consequences. A leading biotech company specializing in rare diseases faced this very challenge when updating its web-based Request Management System (RMS). The RMS is crucial for managing requests, ensuring compliance with industry regulations, and providing users with a seamless experience.

Preparing the Consumer Fetch: Kafka Producer and Consumer Internals, Part 3

Welcome back to the third installment of our blog series where we’re diving into the beautiful black box that is Apache Kafka to better understand how we interact with the cluster through producer and consumer clients. Earlier in the series, we took a look at the Kafka producer to see how the client works before following a produce request as it’s processed by the cluster.