From personalizing your initial prompt to asking the right questions, here are some proven ways for improving the response rate from your live chat efforts.

In a previous post, we explained how the team at Kong thinks of the term “service mesh.” In this post, we’ll start digging into the workings of Kong deployed as a mesh. We’ll talk about a hypothetical example of the smallest possible deployment of a mesh, with two services talking to each other via two Kong instances – one local to each service.

A 5-step, systematic approach to engaging and influencing your audience.

The service mesh deployment architecture is quickly gaining popularity in the industry. In the strategy, remote procedure calls (RPCs) from one service to another inside of your infrastructure pass through two proxies, one co-located with the originating service, and one at the destination. The local proxy is able to perform a load-balancing role and make decisions about which remote service instance to communicate with, while the remote proxy is able to vet incoming traffic.

As we've taken Yellowfin 8 to market, we've been overwhelmed by the response we've had from media and analysts across the industry. We actually shocked the industry a bit because people didn’t expect an established dashboard vendor to be willing to disrupt themselves with two radical new products.

Where do you start? Our experience based on working with hundreds of clients worldwide, both rapidly growing companies and enterprises, is that the one place to start with any digital transition and data innovation is (drumroll) - Managerial reports.