Customer service has always been the underdog that significantly affects a business’s performance but is always overlooked due to a lack of time and resources. While businesses focused on generating more revenue, they missed an important contributor to that revenue- a positive customer experience. Using the customer’s perspective to stay aligned with the evolving customer needs is essential for your business to foster a customer-centric culture.

Ecommerce companies like yours collect and store data for analytical activities such as business intelligence (BI). However, many organizations don't know how to harness the power of data or improve the efficiency of analytics. Data observability solves the problems of the modern data infrastructure by helping you understand the current state or health of data in your Ecommerce enterprise. You can detect and diagnose issues that might occur during data integration and improve data quality for analysis.

For many years now, vendors and consultants have avoided the practice of data integration. Integrating data is complex. Systems are often undocumented, which makes searching them difficult. Assumptions must be made in order to understand business decisions from long ago. Data integration requires the proverbial four-letter word no one wants to hear: work. But anything worth doing should involve a bit of sweat and tears, right?

Ecommerce businesses have been dominating the online community for quite some time now. Over the years, we have seen many enterprises transform to operate online, and customers rely more on online marketplaces due to accessibility and comfort. Perhaps the most important outcome of this digital transformation was the concept of Software-as-a-service (SAAS). SAAS has allowed organizations to sell digital solutions and create a client base.

Here are five things to know about data observability: Data observability solves many of the issues of modern data infrastructure. Still, few Ecommerce organizations understand this process or how to improve it. Here's what you need to know: Data observability, in a data science context, helps you understand the current state of all the data in your Ecommerce enterprise. It monitors and manages any problems that might occur during the data integration process.

Guest post by Bill Inmon “Bill Inmon is an American computer scientist, recognized by many as the father of the data warehouse. Inmon wrote the first book, held the first conference, wrote the first column in a magazine, and was the first to offer classes in data warehousing.” Source: Wikipedia. An article headline — “BIG DATA/AI BLAME FAILURES ON BAD DATA” — caught my attention.

The healthcare industry is beginning to digitally transform with its adoption of continuously advancing technologies. Healthcare organizations are moving toward a more connected and collaborative healthcare ecosystem for improving the way they provide care. Any data-driven organization knows the importance of high-quality data pipelines in data science. The large amounts of heterogeneous healthcare data, call for healthcare organizations to adopt data-driven approaches to automate medical workflows.

Without data integration processes like ETL, today's businesses would hardly be able to make sense of the constant streams of data flowing into their tools. Of course, even though ETL is widely recognized as mission-critical to data management and business intelligence (BI) initiatives, that doesn't mean it's the most straightforward process to implement. For those looking to better understand how ETL can help their business, or what similar integration methodologies exist, this is the guide you need.

Sentiment analysis has long been recognized as valuable. It's through sentiment analysis that the corporation can start to hear the voice of the customer. And hearing what your customer is saying is probably the most important thing that any business can do. Stated differently, corporations that do not listen to their customers have a very finite lifespan.

Industries all over the world are hopping on the digital transformation bandwagon to keep up with the ever-advancing technologies. The e-commerce industry continues to progress through this transformation as more and more people buy and sell over the internet. While other industries took a hit during the 2019 pandemic, e-commerce businesses boomed as people were stuck indoors with just their electronic devices.

The five critical elements of ETL methods for analyzing data: ETL is a critical process necessary to discover the nuggets of truth locked inside a business’s vast ocean of data. Different data points, once analyzed as a whole, help businesses make smarter, more informed decisions. Companies that create substantial data figures, all coming from different, separate sources, find that ETL impacts the business’s decisions considerably. But what is ETL?

Ask any executive if they know what’s going on in their call center, and they’ll assure you they are in control and they know what’s going on. (Executives are always in control and always know what is going on, or so they say.) Then ask the executive what’s actually taking place in the call center, and the executive will say, "We get 10,000 calls each day, and the calls last for 4 ½ minutes." Press the executive a little more: "What are your customers actually saying?

Every business relies on a number of IT systems for daily operations. Each of these systems contains valuable data that is essential for tracking success metrics, forecasting future trends, monitoring daily operations—and most importantly, steering businesses on the proper course. However, creating data transformation pipelines to integrate data into a cloud data warehouse for analysis is challenging.

Our three key points are: How well do you really know your Ecommerce business? If you have no way of accessing your store’s real-time big data, you can’t see a snapshot of your business at any point in time. Without a business intelligence software platform or BI tools, you’re missing out on real-time benefits.