Systems | Development | Analytics | API | Testing

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Gen AI for Customer Service Demo

Mar 7, 2024 By Iguazio In Iguazio
Iguazio would like to introduce two practical demonstrations showcasing our call center analysis tool and our innovative GenAI assistant. These demos illustrate how our GenAI assistant supports call center agents with real-time advice and recommendations during customer calls. This technology aims to improve customer interactions and boost call center efficiency. We're eager to share how our solutions can transform call center operations.
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appian

BPM Insurance Strategies: 4 Steps to Better Processes

Mar 7, 2024 By Elizabeth Bell In Appian
Insurers’ profitability (and survival) is being threatened by a myriad of challenges—rising policy lapses due to higher premiums, customer churn from tightening budgets, and skyrocketing customer expectations. Squeezed by these pressures, insurers must find ways to improve efficiencies in their core processes. But there is a way forward for insurers: Business process management (BPM), an approach to improving organizational processes that is designed to optimize work.
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bugraptors

Top 11 Network Security Testing Tools

Mar 7, 2024 By Tushar Kashyap In BugRaptors
In the current digital era, businesses depend more on networked systems to run their operations and hold sensitive data. As a result, protecting these networks against cyberattacks is critical. By proactively detecting flaws and configuration errors that hostile actors could exploit, network security testing, an important part of security testing service, is essential to accomplishing this objective.
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ghost-inspector

How Ghost Inspector Simplifies Accessibility Testing for QA Testers

Mar 7, 2024 By Ghost Inspector In Ghost Inspector
The disability community represents the world’s largest minority group. Anyone can become disabled at any time, and as lifespans extend, it’s increasingly likely that everyone will experience some form of disability at some point in their lives. With more than a billion people worldwide living with disabilities, it’s paramount for businesses to prioritize web accessibility for everyone. The key to this? A strong accessibility testing strategy.
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Koyeb

What is RAG? Retrieval-Augmented Generation for AI

Mar 7, 2024 By Alisdair Broshar In Koyeb
Retrieval-augmented generation (RAG) is an AI framework and powerful approach in NLP (Natural Language Processing) where generative AI models are enhanced with external knowledge sources and retrieval-based mechanisms. These appended pieces of outside knowledge provide the model with accurate, up-to-date information that supplements the LLM’s existing internal representation of information. As the name suggests, RAG models have a retrieval component and a generation component.
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Lean Team, Big Data: SalesRabbit's Path to Success

Mar 7, 2024 By Hevo In Hevo
In today's fast-paced digital world, an efficient data stack is the key to staying ahead. Let's unravel the journey of SalesRabbit through its data landscape, in which they achieve remarkable results with a lean team and unlock the potential of their multi-tenant databases. Giovanna, Analytics Engineer of SalesRabbit and Daniel, CRO of Hevo Data guide us through their experience, from understanding their unique data requirements to selecting the perfect toolset tailored to their needs, budget, and goals.
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Cigniti

Ensuring Aviation Stability: Safeguarding Against Meltdowns Through Comprehensive Digital Assurance

Mar 7, 2024 By Cigniti Technologies In Cigniti
On January 11, 2024, a rare and unprecedented event unfolded as the Federal Aviation Administration (FAA) decided to ground all flights. The catalyst was critical issues within the system responsible for alerting pilots to potential airborne and ground dangers. This marked the first complete shutdown of U.S. airspace since the aftermath of the 9/11 attacks, unleashing chaos and confusion.
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