Systems | Development | Analytics | API | Testing

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The Year Ahead in APIs

APIs have come a long way from the arcane geek-speak of software interfaces popularized by Win32 APIs (still among the most commonly searched API phrases). Today, APIs represent interfaces between businesses and large swaths of internal enterprise services and business units. APIs not only connect software to software but also help to create entire commercial ecosystems, and so have become integral parts of how enterprises conduct business.

Mastering Data and Self-Development at Lenovo

In 2012 when I worked at Lenovo, the company set out on a journey to create the Lenovo Unified Customer Intelligence (LUCI) platform. The decisions we made with regard to people and technology involved in that project helped to shape my self-development, relationships with others on the team, and relationship with executives.

Are APIs becoming the keys to customer experience?

In recent years, APIs have encouraged the emergence of new services by facilitating collaboration between applications and databases of one or more companies. Beyond catalyzing innovation, APIs have also revolutionized the customer-company relationship, allowing it to provide an accurate and detailed picture of the consumer at a time when a quality customer experience now counts as much as the price or capabilities of the product.