The past few years—accelerated by the pandemic—have seen people move more of their work and personal lives online. There’s a huge growth in teams working remotely, either on a full or part-time basis. And many companies have embraced the remote-first model - offering remote-first or hybrid positions as standard. However this shift to remote, online-first interaction brings challenges. For remote workers, one of the biggest impacts has been in the way that they work together.

With software such as Google Docs and Figma now part of the everyday productivity toolkit for millions of people, multiplayer collaboration features have become mainstream. Thanks, in part, to the boom in distributed teams and remote working, new software is increasingly built from the ground up with realtime collaborative features – and other vendors are looking at how to retrofit multiplayer collaboration to existing products.

Engagement can be life or death for software products. How much value an app delivers to users drives investment decisions and sales revenue. And because engagement and value are two sides of the same coin, measuring one can help you understand the other. Across the tech industry, Product Owners use a common set of product and user engagement metrics to show just how much value products deliver.