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What is a Workflow?

When we talk about technology, we should try to do it in the simplest possible terms. But while we hear many CEOs and other tech executives preach this advice, it’s rarely followed—and the workflow software space is no exception. Popular workflow lingo like hyperautomation, digital process automation, and intelligent automation all mean essentially the same thing: to digitize processes for efficiency, consistency, and compliance.

Top Benefits of Claims Process Automation

Today’s policyholders expect fast and reliable insurance service tailored to their needs. Claims organizations need to accurately and efficiently manage claims while balancing the growing demand for speed and reliability. However, operational bottlenecks and lack of business agility continue to delay claims resolutions and increase costs. Leading insurance companies are turning to process automation to improve customer satisfaction and employee experience.

7 AI/ML Use Cases to Watch

What are some common AI/ML use cases? What use cases should business and IT leaders track as they shape a holistic process automation strategy? Let’s find out. Artificial intelligence (AI) refers to computer systems that mimic human thought and decision-making. Within AI, deep learning and machine learning play crucial roles. Deep learning uses neural networks to process large amounts of data and uncover patterns.

Will Document Automation Replace Us, or Redefine Us?

Remember when you had to stand in long lines at the store, waiting for a cashier to check out your items? Or think back to when factories relied entirely on human hands to assemble products, one piece at a time. Fast forward to today, and self-checkout machines have made waiting in line a thing of the past, while robots on assembly lines are handling repetitive tasks with speed and precision.

5 Continuous Improvement Process Methods for IT Leaders

The reason to adopt a continuous improvement process methodology is simple: incremental and ongoing changes to business processes result in better business outcomes. Many organizations think they need to make big, broad changes to have a meaningful impact. But this kind of change is time consuming and difficult to measure. Continuous improvement efforts are about doing the opposite—small, gradual changes that lead to a sweeping sea change over time.

Enhancing Efficiency in Pharma Regulatory Intelligence

For the pharmaceutical industry, effective regulatory intelligence management is no longer optional—it’s a strategic imperative. But a lack of transparency and siloed data hinders compliance efforts, slowing down clinical trials and ultimately the entire product lifecycle. Key hurdles include: Pharma companies need a better way to navigate complex regulatory requirements.

The Perks of Using Astera at Your Logistics Company

Logistics industry has to deal with data from multiple sources including bills of lading, customs declaration forms, proofs of delivery, and others. Then they have to ensure the data is prepped, extracted, parsed, converted to the right format and then analyzed. Given how important logistics is in today’s market, it is no wonder that McKinsey Global Supply Chain Leader Survey 2024 reported 74% of respondents were interested in advanced digital and AI-based tools for planning and scheduling.

How Process Mining Benefits Enterprises: 7 Advantages

To improve processes, businesses need both qualitative and quantitative data. Too many companies rely on qualitative data alone, using anecdotal evidence and intuition. But without seeing the numbers, how can you know if you’re meeting key performance indicators (KPIs)? How can you know for sure that your real-world operational processes are setting you up to meet your goals?