With the new year in full swing, many QA teams are looking for ways to level up their processes and skill sets to have a big impact in 2019. We sat down with Rainforest’s QA Strategist and Consultant Melissa Tondi to discuss the challenges and trends the industry can look forward to this year. Read our interview with Melissa below for her take on the biggest issues QA teams face and what steps teams should take in 2019 to ensure a successful year.