Serious About Process Ep. 1 | Modernizing Insurance Pricing with Catrin Townsend

Episode 1 of the Serious About Process podcast is live!

Insurance pricing has evolved from slow, static updates to fast, dynamic decision-making. But have your systems caught up?

In our first episode, host Gijsbert Cox is joined by Catrin Townsend, Director of Education at Price Writers, to discuss:

Why pricing is an interconnected system, not just a sequence
How legacy systems stifle innovation and frustrate teams
The real promise of AI as a workflow partner

🎧 Listen and watch now:
Apple: https://ap.pn/4vUzVoa
Spotify: https://ap.pn/4x8qFOc

#SeriousAboutProcess #InsuranceTransformation #ProcessAutomation #Appian