Mar 22, 2023
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By Victoria Ebel
The banking and financial services industry is evolving rapidly with the advent of new technologies and digital platforms. To stay competitive, banks need to focus on providing superior customer experience to their institutional and retail customers. This should start with the initial Know Your Customer (KYC) process and continue through the entire customer lifecycle. Here are five keys to transforming practices for heightened customer experience in banking and finance.
Mar 21, 2023
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By Dan O'Keefe
Artificial intelligence (AI) has become increasingly important as organizations use it to drive innovation, enhance efficiency, improve decision making, and boost digital transformation efforts. But ensuring success requires significant, ongoing efforts. Consider setting up an AI center of excellence (CoE) to boost the success of your AI initiatives.
Mar 21, 2023
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By Laurie McLaughlin
Do people in your organization regularly cut and paste data from one enterprise application into another? That kind of pain point in a workflow is exactly what process automation can help overcome. Repetitive tasks and manual processes lurking inside business processes slow down teams, introduce human error, and erode employee engagement. Slow, ineffective processes can also kill an organization’s time to market and customer satisfaction.
Mar 17, 2023
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By Rachel Nizinski
Do you know how many steps it takes you to complete a simple task like adding data to a record? What about how long it takes to send a follow-up email? For most of us, efficiency in our work is something we strive toward but not something we track. That’s where task mining and process mining can help. These tools enable you to see how work can be improved and where to optimize the larger process in which it’s involved. The more complex the process, the more the benefits add up.
Mar 16, 2023
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By Rachel Nizinski
Process discovery is a method for creating visual representations of business processes using data. It takes the guesswork out of business process improvement projects and makes it easier for business and IT leaders to spot inefficiencies. But to get there, you need to select the right set of process discovery tools.
Mar 16, 2023
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By Rob Vanderzyppe
Enterprise data. Whether you’re ready or not, it’s growing more and more important to organizational success every day. Business decisions, business insights, and business intelligence all depend on having the right data at the right time.
Mar 15, 2023
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By Dan O'Keefe
Data is the heart of business operations. And much of that data is sensitive or regulated. Cyber threat actors know they can benefit financially from your data by holding it for ransom or selling it on the dark web. The most recent Cost of a Data Breach Report 2022 from Ponemon Institute and IBM clocks the average data breach cost at $4.35 million USD (that’s $164 USD per data record). The stakes are high. Your security must be too.
Mar 14, 2023
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By Dan O'Keefe
2023 is looking likely to be a breakout year for artificial intelligence (AI) and machine learning (ML). Some industry-watchers predict that recent breakthroughs in AI might lead to a new revolution in society akin to the industrial revolution, the invention of the internet, or the advent of the smartphone. Yet, 2023 doesn’t mark the invention of AI—just the year it went viral thanks to OpenAI’s ChatGPT technology.
Mar 9, 2023
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By Malcolm Ross
So, did you invest in RPA? Did you buy into the dream of automation? How's it going? Are your bots running at 100% reliability and delivering amazing ROI? Or are you fighting bot breakdowns and struggling to justify the expense of costly RPA bots with poor reliability?
Mar 9, 2023
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By Rob Vanderzyppe
When was the last time you had all the data you needed to make a business decision? Hopefully, it was today. But if it wasn’t, you’re not alone. It’s increasingly difficult for people inside enterprise organizations to harness the power of their data. Even though good decisions are nearly impossible without good data, getting data into the right hands at the right time is easier said than done.
Mar 22, 2023
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By Appian
Iccrea Cooperative Banking Group, the fourth largest Italian Banking Institution, has adopted the Appian Low-code Automation Platform to streamline their business processes, from Fraud Management to New Product Oversight and Governance to Anti-Money Laundering. The IT and Business departments collaborated with agile methodologies, delivering 13 applications in one year. Watch their story to see how they reduced fraud management processing time by 75% and how they are now able to deliver new products faster to their affiliated banks in Italy.
Feb 28, 2023
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By Appian
Let's take some time to walk you through our history and show you how we got to where we are today.
Feb 23, 2023
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By Appian
Appian delivers end-to-end process automation. We help organizations connect their customers, partners, and employees in a total experience and unified processes—all built on a secure, enterprise-grade platform. Appian 23.1 delivers on these promises and more. In this video, Malcolm Ross, SVP of Product Strategy, along with experts from the Appian Product Management team as they walk through the latest features and enhancements.
Feb 7, 2023
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By Appian
Presented by Rose Psalmond, Sr. Solutions Consultant. Learn how you can easily build and adapt custom applications that help you stand out in the market to.
Dec 23, 2022
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By Appian
In regulated industries (like Banking, FS, Insurance etc.), the sheer volume of regulatory/compliance changes each year combined with tightened budgets and skills shortages makes operationalizing compliance exceedingly complex. Realta Logic brings in specialized products and services in providing end to end compliance tooling for modern organizations. Yexle has partnered with Realta Logic to deliver a fully automated compliance process that can help reduce the costs associated with compliance. The latest Appian platform features helped to deliver the solution within weeks.
Dec 9, 2022
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By Appian
Scaling your DevOps practice to keep pace with ever- increasing demand and shorter cycles feels difficult—but it doesn’t have to be. In this session, Appian experts will show you how to get the most out of our end-to-end deployment pipeline by leveraging the latest low-code features designed to optimize your development operations, collaboration, deployment, and automated testing.
Nov 28, 2022
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By Appian
Watch Pavel Zamudio-Ramirez of Appian and our partner Ramesh Sundaresan of Ryder discuss everything you need to know related to low-code platforms, maximizing resources, and dramatically improving your business results.
Nov 18, 2022
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By Appian
How long does it take for your organization to onboard a new employee or contractor? Days? Weeks? Sometimes maybe months? New hire on-boarding is a critical function that directly affects the success of new employees. It takes speed and power to transform the new hire experience. The Appian low-code platform provides both.
Nov 4, 2022
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By Appian
Appian runs the world’s most critical and complex processes. Process automation is the foundation of what we do, providing the means for organizations to streamline and continually improve how they operate. Our data fabric seamlessly merges data with zero migrations and can be used across workflows and applications. Complete automation capabilities including RPA, IDP, AI, and Smart Services help increase process velocity while built-in process mining enables you to continually optimize and improve processes.
Oct 15, 2020
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By Appian
Governments are facing unprecedented levels of uncertainty due to the COVID-19 pandemic. CIOs must identify and act upon digital government strategies and plans that can lead to future positive outcomes regardless of the uncertainty. But what are the biggest factors affecting digital transformation across government? And to what extent has COVID-19 affected digital government efforts?
Oct 15, 2020
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By Appian
Customer Experience (CX) in healthcare can feel like an afterthought, or not thought of at all. As customers gain further choices across the board about their healthcare options, organizations must respond with a higher standard of service for patients, members, and providers. Healthcare organizations must face CX head-on, ensuring customers receive the service they deserve and representatives have the solutions they need to deliver quality CX.
Oct 1, 2020
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By Appian
Cutting through the clutter to stand out as a partner to consumers, not just another faceless company, is paramount. As customer behaviors and digital services evolve due to the COVID-19 pandemic, organizations are looking to contact centers and their agents to deliver CX that goes above and beyond in the face of a digitally-driven new normal. Download this CCW Market Study to learn.
Oct 1, 2020
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By Appian
Are the business automation technologies at your financial institution creating experiences that enable your employees to better-serve and anticipate the needs of your customers, establish human connections, and create stronger customer relationships? Appian partnered with IDG to conduct this market research.
Sep 1, 2020
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By Appian
Automation has been pushed to the top of the agenda by many organizations, with CIOs having to balance the immediate needs of their organization with a clear eye on the future. Some CIOs are wary of the hype surrounding RPA. But, automation has always encompassed more than one technology, and IT leaders committed to a culture of automation should look to peers for successful strategies that utilize the best available tools.
Sep 1, 2020
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By Appian
There is ever-growing supply chain disruption and impact across all industries. New disruptors such as COVID-19 are influencing speed of operations and customer demand. Download this ebook to learn how organizations can meet and exceed customer expectations in this uncertain time.
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Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
We help you automate and transform your business by creating new apps from scratch, or by connecting and enhancing legacy applications – all up to 20X faster than traditional development. With Appian, you get the speed of low-code development with the power of intelligent automation in one trusted and unified cloud platform.
Automate complex workflows at the speed of low-code:
- A fully unified platform delivering the right technology for the right job: Only Appian natively unites all the capabilities required to deliver impactful, end-to-end processes across your organization. Now you can build more powerful apps and dramatically increase productivity.
- Unify your data into a single interface with zero-code integrations—not migrations: Get the flexibility you need to bring data together from across your organization into a single interface, so action can be taken when and where it’s needed. You control your data. No migration, no lock-ins, and no transaction or storage fees.
- Develop and deploy up to 20x faster: Drive innovation at unprecedented speeds. We don’t just say it, we guarantee it. Design apps with a mouse click, using reusable components to build quickly. Our apps run even the most mission-critical and complex processes.
One platform. Powerful automation, delivered fast.