Customer care organizations are facing the disruptions of an AI-enabled future, and gen AI is already impacting customer care organizations across use cases like agent co-pilots, summarizing calls and deriving insights, creating chatbots and more. In this blog post, we dive deep into these use cases and their business and operational impact. Then we show a demo of a call center app based on gen AI that you can follow along.

Today, enterprises are focused on enhancing decision-making with the power of AI and machine learning (ML). But the complexity of ML models and data science techniques often leaves behind organizations without data scientists or with limited data science resources. And for those organizations with strong data analyst resources, complex ML models and frameworks may seem overwhelming, potentially preventing them from driving faster, higher-quality insights.

Palo Alto Networks used BigQuery ML to automatically identify and label the owner, environment, and cost center for each of its cloud projects.

If you’ve been following our news, you know we just announced free fractional GPU capabilities for open source users, enabling multi-tenancy for NVIDIA GPUs and allowing users to optimize their GPU utilization to support multiple AI workloads as part of our open source and free tier offering.

GPU as a Service (GPUaaS) serves as a cost-effective solution for organizations who need more GPUs for their ML and gen AI operations. By optimizing the use of existing resources, GPUaaS allows organizations to build and deploy their applications, without waiting for new hardware. In this blog post, we explain how GPUaaS as a service works, how it can close the GPU shortage gap, when to use GPUaaS and how it fits with gen AI.

In our latest research, conducted this year with AIIA and FuriosaAI, we wanted to know more about global AI Infrastructure plans, including respondents’: 1) Compute infrastructure growth plans 2) Current scheduling and compute solutions experience, and 3) Model and AI framework use and plans for 2024. Read on to dive into key findings! Download the survey report now →

Fivetran and Databricks bring you machine learning, simplified.

The manufacturing industry can benefit from AI, data and machine learning to advance manufacturing quality and productivity, minimize waste and reduce costs. With ML, manufacturers can modernize their businesses through use cases like forecasting demand, optimizing scheduling, preventing malfunctioning and managing quality. These all significantly contribute to bottom line improvement.

Gen AI is quickly reshaping industries, and the pace of innovation is incredible to witness. The introduction of ChatGPT, Microsoft Copilot, Midjourney, Stable Diffusion and many more incredible tools have opened up new possibilities we couldn’t have imagined 18 months ago. While building gen AI application pilots is fairly straightforward, scaling them to production-ready, customer-facing implementations is a novel challenge for enterprises, and especially for the financial services sector.

Financial services companies are leveraging data and machine learning to mitigate risks like fraud and cyber threats and to provide a modern customer experience. By following these measures, they are able to comply with regulations, optimize their trading and answer their customers’ needs. In today’s competitive digital world, these changes are essential for ensuring their relevance and efficiency.