Accelerating Gen AI for Customer Service with Fivetran, Google Cloud, BigQuery and Vertex AI

Accelerating Gen AI for Customer Service with Fivetran, Google Cloud, BigQuery and Vertex AI

Feb 7, 2024

Learn how Fivetran’s automated data movement platform allows you to accelerate building Gen AI applications for customer service in Google Cloud with BigQuery and Vertex AI. Kelly Kohlleffel steps you through creating four connectors to BigQuery, including a relational database connector plus Jira, Slack, and Zendesk connectors. Then you’ll see how easy it is to quickly build two Gen AI apps, one for search and one for chat, using Vertex AI and the new customer service datasets in BigQuery.

Bitext customer support dataset in Github: github.com/bitext/customer-support-llm-chatbot-training-dataset
Codepen.io: codepen.io - write code in your browser, and see the results of it as you build (or test)

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