Can your software handle the pressure when bugs slip through the cracks?

In this episode of Test Case Scenario, Jason Baum and Evelyn Coleman chat with Mac Clark, Senior Solutions Engineer at Sauce Labs, about the dynamic world of shift-left and shift-right testing. Mac shares how gaming and software industries leverage AI-driven testing, real-time error monitoring, and feature flags to catch issues before they snowball into costly problems in production.

You’ll also learn the hidden risks of neglecting continuous testing and how to protect your brand’s reputation by balancing proactive and reactive testing strategies.

Join us as we discuss:
(00:00) Introduction
(01:12) Shift-right testing v. shift-left testing
(03:32) The role of error reporting in continuous quality
(06:50) Balancing shift-left and shift-right without cutting corners
(10:06) Using AI-driven testing to reduce developer crunch
(13:46) How Backtrace and real-time error monitoring can save production
(17:48) Crash and error reporting in gaming
(20:41) Avoiding alert fatigue and prioritizing critical errors
(24:01) Scaling error monitoring for large-scale software releases
(27:56) Lightning round

We’d love to hear from you! Share your thoughts in the comments below or at community-hub@saucelabs.com.

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