Special Broadcasting Service (SBS): Knowing and serving audiences better through data integration
SBS is Australia’s most diverse broadcaster, offering a multi-platform portfolio of TV, radio, and digital services. The company’s data is also diverse and multi-platform, and SBS understands its data is a key element in contributing to improving viewership, customer satisfaction, and loyalty. But what’s the key to using data more effectively? How do you bring together dozens of data sources into a single, central data platform?