In 2016, on the eve of the Black Friday sales frenzy in the US, a research firm called Apteligent released a report estimating how much money firms could lose if their apps crashed on the big day. The report tallied up the amount of money spent by retail app customers on Black Friday the previous year and worked out what would happen if every customer experienced at least one crash during peak hours.

I’d like to offer a heartfelt apology to all of our users who have experienced any downtime and issues with Bugfender recently. We’re really sorry these have occured and for all of the inconveniences they may have caused you. We understand that many people rely on Bugfender to help them in their daily duties and that our service has let you down.