The Eckerson Group recently presented a CDO TechVent that explored data observability, “Data Observability: Managing Data Quality and Pipelines for the Cloud Era.” Hosted by Wayne Eckerson, president of Eckerson Group, Dr.
Snowflake recently announced results from the 2022 Customer Experience Survey. Hopefully, you’ve already heard about Snowflake’s overall Net Promoter Score (NPS) of 72*, a score more than three times the industry average of 21, based on the Qualtrics 2021 NPS Industry Benchmarking Report. The survey also asked customers for feedback on specific Snowflake experiences along the customer journey, from initially researching the product to implementation to getting help and support when needed.
