Here’s what customer loyalty looks like to us at Wellthy and the data-driven tactics we rely on to keep our customers coming back for more.

Picture it: You are the owner of a growing digital purveyor of premium baked goods. You see that your chocolate chip, macadamia nut cookies with a hint of coconut are going gangbusters whereas sales for peanut butter cookies are declining. This is bad for margins because the peanut butter cookies cost less to produce than the chocolate chip, macadamia nut, coconut cookies. You decide to offer a special coupon for your loyalty customers to grow the peanut butter cookie sales.

Organizations across all industries are racing to understand large language models (LLMs) and how to incorporate the generative artificial intelligence (AI) capabilities provided by LLMs into their business activities. Thanks to LLMs’ broad utility in classifying, editing, summarizing, answering questions, and drafting new content, among other tasks they are being embedded into existing processes and used to create new applications and services.

It’s no surprise that cloud spending is rapidly increasing, so it’s also no surprise that controlling those rapidly increasing cloud costs is a top priority for business, technology, and data leaders. According to Gartner, the use of public cloud computing has increased IT spending for most organizations (54%) over the last three years, with only 29% reporting that the cloud decreased IT spending.

Today we're excited to officially launch AI Explain on ThoughtSpot for Sheets, the ultimate cheat code for data literacy and exploration. AI Explain integrates Google's PaLM 2 LLM, specifically leveraging the Bison model to automatically generate the top data stories for any visualization created with our Sheets extension.

At ThoughtSpot, we believe making data accessible to every knowledge worker requires human-centered technology—an analytics experience that bridges the “language” barrier between technology and people. AI is the perfect compliment to search because it empowers organizations to analyze, understand, and act on data.

Active listening is an admired and sought after skill in both the professional and personal sphere. After all, who doesn’t love to be heard? But what happens when we apply that mindset to the way our organizations solicit feedback and interact with our customers? We don’t have to make any assumptions to answer this question, because we have the data.

Amidst growing concerns around user privacy and regulatory laws, the cookieless paradigm has been gaining momentum over time in digital advertising. In addition, web browsers are increasingly blocking third-party cookies altogether in web sessions, necessitating the need for new authentication methods in web applications. Cookieless authentication is a secure way to verify user identities in web applications without relying on cookies.

Available in beta, we have introduced new version control REST APIs for Git integration in the 9.3.0.cl release of ThoughtSpot Analytics Cloud. ThoughtSpot administrators can now link their instances to a GitHub repository and utilize continuous integration and deployment (CI/CD) best practices to effectively manage their organization's analytic content throughout its lifecycle.

At ThoughtSpot, we know how important it is for businesses of every size and industry to empower every knowledge worker with personalized, actionable data-driven insights. These insights are your secret sauce to making better business decisions, growing faster, and delivering customer experiences that keep people coming back for more. But how do you scale self-service analytics to business users without completely overwhelming your data teams?