NatWest Helps Customers Track Their Carbon Footprints with the Snowflake Data Cloud
With 19 million customers, NatWest is a household name in banking. We talked to David Charnley, the bank’s Head of Strategy and Transformation for Data and Analytics, to learn how Snowflake’s Data Cloud provides new insights into customer activities. NatWest collaborates across several areas of the business, including risk teams, retail teams, and ESG teams, to produce in-depth analysis of its customers’ carbon footprints. Using Snowflake, the bank combines risk data, customer identity data, transactions, and activity to paint a rich and detailed picture of how the actions customers take every day add to their emissions totals.