Iguazio would like to introduce two practical demonstrations showcasing our call center analysis tool and our innovative GenAI assistant. These demos illustrate how our GenAI assistant supports call center agents with real-time advice and recommendations during customer calls. This technology aims to improve customer interactions and boost call center efficiency. We're eager to share how our solutions can transform call center operations.

Many enterprises operate expansive call centers, employing thousands of representatives who provide support and consult with clients, often spanning various time zones and languages. However, the successful implementation of a gen AI-driven smart call center analysis applications presents unique challenges such as data privacy controls, potential biases, AI hallucinations, language translation and more.

We delve into Generative AI capabilities, seamless application automation integration, and robust machine learning using AutoML. The webinar aims to unravel the behind-the-scenes magic that powers the application. Attendees can anticipate gaining valuable insights into the methodologies and technologies that contribute to enhanced predictability and data-driven decision-making.

Nuclio is a high-performance serverless framework focused on data, I/O, and compute intensive workloads. It is well integrated with popular data science tools, such as Jupyter and Kubeflow; supports a variety of data and streaming sources; and supports execution over CPUs and GPUs. The Nuclio project began in 2017 and is constantly and rapidly evolving; many start-ups and enterprises are now using Nuclio in production. In this video, Tomer takes you through a quick demo of Nuclio, triggering functions both from the UI and the CLI.