In the first blog in this series, I introduced the Digital Complexity Paradigm (DCP) – which, broken down in simple terms, attempts to capture the significantly increased complexity and speed at which digital transformation (and evolution) needs to be delivered. That complexity and speed are then compounded by the absolute need for unquestionable quality. In this next blog, we will look at technical complexity as it applies to the DCP.
Whether you agree or not, conventional businesses have become redundant by the advent of technologies like Artificial Intelligence, Big Data, IoT and ML. Today, rapidly changing customer needs are forcing enterprises to evolve, adopt and devise strategies where they can surgically strike offers to a segment of few rather than blast a shotgun of offerings to an uninterested many.
Our customer is a Central European Bank that is a leader in innovation. Last year alone, they became the best digital bank among 300 registered banks from around the world. To this very day, they have received 130 awards from 30 authorities. In the past, this Bank was the first in the country to offer products and services like credit cards and internet banking, which are taken for granted today.
For almost a decade now, global business leaders have heralded the beginning of the Fourth Industrial Revolution, which refers to how technologies like AI, robotics, IoT, autonomous vehicles and computer vision are blurring the lines between the physical, digital, and biological spheres. Industry 4.0 has paved the way for transformative changes in business, unleashing advances in business process automation in the front and back office, driving unprecedented productivity and growth.
Traditional approaches to enterprise IT – typically reliant on time-consuming, manual processes – have been overtaken in recent years by more agile, efficient, outcome-orientated models. And with that shift putting an emphasis on faster cycles of development for software products, DevOps and Agile methodologies are now essential for any business looking to succeed with a meaningful digital transformation initiative.
