Ensuring constant availability to your customers in the competitive digital world is crucial for long-term business growth. But availability is just one of the reasons why small business owners should invest in the right chat tool, helpdesk software, and virtual call systems, or a comprehensive solution with multiple built-in functionalities.
Spending two decades in the middleware field has given me deep insight into the evolution of this technology domain. I began my career as a software engineer in a platform group, building reusable components using technologies like object linking and embedding (OLE), the distributed component object model (DCOM) and common object request broker architecture (CORBA).
Live experiences are at the heart of the modern web. And delivering them to small audiences is relatively easy, thanks to protocols such as WebSockets. But there is a challenge. The difficulty involved in scaling WebSockets is non-linear. In other words, there comes a point where serving more clients demands significantly more complex architecture.
Billions of people rely on WhatsApp each day to communicate in realtime. Friends exchange memes, expats catch up with their families, businesses take bookings and run customer support, and teams ranging from emergency services to on-call engineers at tech companies even use WhatsApp as their primary communication tool. So when WhatsApp had an hours-long global outage on 25 October 2022, the world noticed.
In this post I'll explain how to use a cloud pubsub service such as Ably to visualize the progress of a serverless workflow in realtime. You'll learn.
Like many other companies, Ably began working remotely because of the Covid pandemic. In time, we discovered that a remote-first approach is well suited and a key driver to our success. Remote-first makes the most sense to us, considering our mission and the goals we want to achieve. It has many perks, such as being able to hire diverse talent from all over the globe, as well as reaching more customers with our technology and product offering.
This blog post is the first in what we intend to be a series to detail Ably’s journey in building the next iteration of our global network. It focuses on the design and we will follow up with posts detailing the building, and finally migration from old to new. If you are interested in how you can network AWS accounts together on a global scale then read on! Ably operates a global network spanning 8 AWS regions with hundreds of additional points-of-presences.
To ensure a great user experience, whether that’s attending a live virtual event, chatting with friends or collaborating on a document, you need to ensure that the core realtime works in any situation and that you provide a feature-rich application. Disruption, downtime or lags result in poor realtime user experiences.
