Marketing based on the next best action requires effective data handling for success. For Canadian insurer, Beneva, however, silos were standing squarely in the way. With over three million customers and CA$13 billion in assets, Beneva is one of Canada’s largest financial institutions. They had over 75 years of product and customer data, but that data was isolated in various systems, databases, and customer portals.
Talend has a lot in common with our customers. We collect a whole lot of data. We take pride in how we use that data. And we’re always looking for new ways to drive better business outcomes with our data. That is why Talend recently launched the Digital Touchpoint Model (DTM) initiative to create an exceptional, data-driven, “One Talend” support experience for customers, using our own products and innovative best practices.
Today’s enterprise IT organizations are experiencing a massive upheaval due to pressure from employee forces. It’s a familiar story. Just think of the turmoil caused by the dawning of the bring-your-own-device (BYOD) era, with employees demanding to use their beloved personal mobile phones for work.
MeDirect Bank is a bank and financial services company based in Malta that provides services ranging from deposit accounts to mutual funds to wealth management. The company has evolved from its regional roots to become the third largest bank in Malta, with customers all over the world. And it’s done so by evolving with its customers’ needs; providing accessible, transparent services wherever customers are — physically or digitally.