The release of ChatGPT pushed the interest in and expectations of Large Language Model based use cases to record heights. Every company is looking to experiment, qualify and eventually release LLM based services to improve their internal operations and to level up their interactions with their users and customers. At Cloudera, we have been working with our customers to help them benefit from this new wave of innovation.

E-commerce is on a steep rise with 95% of purchases expected to be made online by 2040, and mobile shopping responsible for a 500bn average year-on-year growth since 2017. AI-enabled agents can differentiate your mobile strategy while elevating your conversion rates and the customer journey.

Website visitors are 82% more likely to convert if they’ve chatted with the business beforehand. These marketers share how to start those conversion-worthy conversations.