Customer experience is changing. Research from Merkle shows that customer loyalty increasingly relies on an emotional connection, with frictionless interactions a core requirement. This means that the days of strictly regimented, one-off customer contacts are over. Instead, customers today expect an ongoing relationship with the brands they trust. Done well, live chat can be the ideal way to provide that ongoing connection.
Exploratory testing is a software testing strategy that depends on the inventiveness of the tester. This testing method is flexible, creative, and simple and requires little documentation or training. Using exploratory testing strategies helps QA teams to prevent gaps in the software that’s left unnoticed with predefined testing. Exploratory testing helps QA teams in different ways, such as faster bug detection, improved team collaboration, and overall achieving better results.
As part of the annual Bitrise State of Mobile App Development report, Bitrise compiles the most significant mobile app development takeaways from the year's data. Let's take a look at this year's State of Mobile App Development in 2022 Report.
Prepping for a sales kick-off puts the focus on an organization’s customers unlike any other event. There is no selling — or success — without understanding and fulfilling the needs of our prospects and customers. As our gathering in Nashville last month proved, Talend is laser-focused on meeting customers wherever they are in their data journey, with everything they need to solve their most pressing data management challenges.
Concurrency is a topic that every developer should understand! In this article, join Michael Barasa on a tour of PHP's concurrency features and how to use them in your web applications.
The promise of Artificial Intelligence (AI) in software testing is that an intelligent agent will one day replace humans. Instead of the struggle of manual labor involved in the endless unit and integrated proofing of software quality, machines will test computer systems without human intervention.
Data Talks fills a gap in the sports market by giving brands the data they need to truly understand their customers. But when your platform is responsible for continued ticket, merchandise, and sponsorship revenue, it needs to deliver insights fast. Here’s how Data Talks delivers data quickly with a rapid insights platform powered by Snowflake. From football fans filling out stadiums to baseball followers streaming every game, few customers are as avid and loyal as sports fans.
