Systems | Development | Analytics | API | Testing

August 2022

Annual NPS Survey Helps Snowflake Support to Continually Improve the Customer Experience

Snowflake recently announced results from the 2022 Customer Experience Survey. Hopefully, you’ve already heard about Snowflake’s overall Net Promoter Score (NPS) of 72*, a score more than three times the industry average of 21, based on the Qualtrics 2021 NPS Industry Benchmarking Report. The survey also asked customers for feedback on specific Snowflake experiences along the customer journey, from initially researching the product to implementation to getting help and support when needed.

Snowflake Elastic Performance Engine

At the heart of the Snowflake Data Cloud is a single elastic performance engine. Overtime, we’ve improved this engine to run more workloads, faster. With a single engine, Snowflake users get a single experience—from one consistent pricing model to an integrated approach combining performance, security, governance, and the foundation to seamlessly enable cross-region or cross-cloud scenarios. Ultimately, the result is the elimination of complexity.

The Most Popular Languages On Reddit After Analyzing ~1M Comments

Ever wonder what languages are the most popular on Reddit, other than English? The results might just surprise you. But what's even more fascinating than who speaks what on Reddit is how Snowflake lets you quickly and easily answer this question. In this fun video, Data Cloud expert Felipe Hoffa gives you the full step-by-step breakdown.

Gaining Insights and a Competitive Edge from Unstructured Data - Snowflake Announces Intent to Acquire Applica

About 80% of the world’s data is unstructured. Unstructured data within documents, emails, web pages, images, comments on blogs and social media sites, and more can be extraordinarily valuable, making the ability to process this kind of data vital for organizations that want to make data-driven decisions.

How The London Stock Exchange Group Built Their Corporate Data Cloud With Snowflake

The London Stock Exchange Group (LSEG) is a UK-based stock exchange and financial information company, supporting high-profile customers with a wide range of services across trading, analytics, and technology. In a recent fireside chat with LSEG at Data for Breakfast London, we spoke to Andrew Carruthers, the company’s Director of Corporate Data Exchange. During the conversation, we discussed how his team built a credible proof of concept that formed the basis of the organization’s new corporate data cloud, powered by the Snowflake Data Cloud.

Vivint Gets Smarter With The Snowflake Data Cloud

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Hear how Vivint is able to get to the answers quickly and deliver the best experience for their customers and teams with the Snowflake Data Cloud.

Reach - Becoming a Data-Driven Financial Technology Company with Snowflake

Reach is the premier partner for online businesses that want to connect with consumers around the world, expand their business, and increase global sales. Using their unique Merchant of Record model, Reach helps retailers process global payment transactions wherever a retailer’s customer is based. Learn how Reach is able to consolidate various data tools and technologies into one with the Snowflake Data Cloud, while increasing their velocity of data acquisition with data sharing.