The novel coronavirus, COVID-19, presents challenges the world hasn’t seen for decades. Humans have fought global pandemics before, and it isn’t easy. But we have an additional weapon on our side this time — data.
Think about your experience when you book a hotel room, order a taxi, or purchase something online. You reach the best offer in a few clicks and you get additional guidance with ratings to so you can predict the quality of the goods or services you’re buying. It’s really helpful to have all that additional information. So why don’t we get a similar experience when consuming data?
The more time I spend working with data, and watching how our customers work with data, the more convinced I am of two things: 1) the power to do extraordinary things is embedded within data and 2) all of us working or dealing with data have a role to play in using our knowhow and technology to apply data to benefit humanity and tackle some of the biggest challenges of our lifetime – the environment, equality, education, health and safety.
Can you keep a secret? What will it take for me to trust you to keep and protect a secret that I share with you? If you are a friend or family member, I may not need more than you saying “Yes”, but if I don’t know you, I will likely want additional guarantees or proof that I can trust you. This is particularly true if you are an organization handling personal information about me.
One of my favorite Talend customer success stories is the International Consortium of Investigative Journalists (ICIJ). I love this story not only because they transformed investigation journalism with data, won the Pulitzer prize for the Panama papers, and helped the public to recover billions of dollars lost to illegal tax evasion.
In today’s business world, marketing segmentation is a must have for every organisation. It helps you process and aim different targets in a market into multiple customer or prospect segments to enhance your marketing actions. Through this discipline, you can hold a crucial competitive advantage over your competitors because you can adapt your offer and your communication according to the identified groups of personas you want to address.
In the first and second blog posts we explained the importance of DSAR as well as how the customer experience can be impacted if the process is not well managed. In this last part, we will go through a few tips that could help you to be DSAR champions!
In the first part of this series, I explained what is DSAR and why the organizations should care about it. Now, let’s take a look at how the process can be perceived by the customers. Our recent GDPR benchmark research shows that the road can be tortuous.
Ok, so we all probably know why keeping all Infinity Stones in one place is a bad idea, right? You must now be wondering what the relationship between Infinity Stones and Talend could be. Worry not, Thanos isn’t coming and there is a reasonable explanation behind the MCU fandom references, I promise.
Today we open a new chapter at Talend, in which we begin our journey from a $250M company to a $1 billion cloud market leader. Over the last six years, I've been honored to help build and lead the team that brought Talend from a $50M startup, through its IPO in 2016 to become a quarter-billion-dollar company. Together, we built one of the fastest-growing cloud businesses in the world.
