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NGINX/OpenResty Event Handling Strategy for CPU Efficiency

Kong Gateway is built on Nginx/OpenResty because it has a unique master/worker architecture, forks out many worker processes, and can utilize every CPU core efficiently. It is the powerhouse within Kong. But one master / multi workers architecture has an annoying defect. Each worker is an isolated process, so it is hard to share something with each other, and in Kong Gateway, there’s a lot of information to communicate between workers, like rebuilding router/health check/cluster sync, etc.

Annual NPS Survey Helps Snowflake Support to Continually Improve the Customer Experience

Snowflake recently announced results from the 2022 Customer Experience Survey. Hopefully, you’ve already heard about Snowflake’s overall Net Promoter Score (NPS) of 72*, a score more than three times the industry average of 21, based on the Qualtrics 2021 NPS Industry Benchmarking Report. The survey also asked customers for feedback on specific Snowflake experiences along the customer journey, from initially researching the product to implementation to getting help and support when needed.

Customer Experience Evolution - The Air Travel Story

It is a very well-known fact that if we have to identify sectors that are the most volatile and sensitive to even a small trigger in the social, economic, or political environment, the list will not be complete without the airline industry. Recessions, pandemics, regulations, and the like have hit the airlines like no other, and the industry is turning around slowly and gradually after a big, unprecedented shock.

Know the Worth of Your APIs

In some cases, you create application programming interfaces (APIs) so you can integrate the apps into your IT ecosystem. APIs can do more than improve the functionality of your microservices and optimize your apps, though. When you know the worth of APIs, you could use them to generate revenue for your business. Calculate The Cost Of Developing APIs From Scratch Calculate yours! 

A comprehensive guide to telemetry

Running your business without data is like flying blindfolded. You might get lucky or you might crash without warning. Telemetry can help you spot issues before they develop and hurt your bottom line. In this article, we’ll dive deep into what telemetry is, how to set it up (with best practices and common pitfalls to avoid), and equip you with the tools to automate it.