Over the past year, interest in artificial intelligence has surged due to the proliferation of generative AI and large language models. These tools captured imaginations, demonstrating a technology brimming with possibility. While many focused on the potential of these tools, some companies made AI practical. For example, last year, Appian released packaged AI tools for processing content at scale and quickly building interface forms.

Aligning HR practices with business objectives improves operational efficiency and enhances employee engagement. HR casework usually spans multiple disconnected departments and systems—exactly the kind of process end-to-end case management can help you connect. Some common use cases for HR case management include: Staying compliant with complex and evolving regulatory environments requires speed, flexibility, and a unified view of data and workflows that can be easily audited.

Claims processing is a multi-faceted operation integral to the insurance, healthcare, and finance industries. It’s a comprehensive procedure that involves carefully examining a claim. Claim processing is not a single-step process; instead, it involves multiple stages, each serving as a critical control point to ensure the accuracy and fairness of the claim resolution.

Before low-code, enterprise IT teams had to use either traditional development or commercial off-the-shelf software to provide business solutions. But when low-code development entered the scene, teams discovered they could create custom, enterprise-grade software applications up to 10x faster.

As business leaders cautiously navigate the uncertainties of 2024, marked by the mainstreaming of AI, heightened regulatory oversight, cost pressures, and supply chain disruptions, the need for agile and efficient business processes has never been more pressing. Amidst this backdrop of uncertainty, cloud BPM shines as a beacon of opportunity, offering organizations a transformative approach to streamline operations, drive innovation, and achieve better business outcomes.

Prior to 2022, a lot of the AI news centered on use cases like self-driving cars. Of course, use cases like these didn’t exactly apply to enterprise software. In 2023 ChatGPT showed the abilities of AI to mimic human language, but still, this only scratched the surface of AI applications for the modern enterprise. If you’ve ever asked yourself, “What is AI capable of?” then consider the following examples: How many emails do you get per day?

The class of 2027 saw a massive influx of applications at top universities across the United States. Harvard received close to 57,000 applications for the class of 2027, while MIT received almost 27,000. UC Berkeley and UCLA, meanwhile, received 125,874 and 145,882 respectively. Manual transcript processing is an uphill battle for educational institutions at every level.

Did you know that the average enterprise utilizes over 1,500 APIs to drive its digital operations? APIs play a pivotal role in today’s data-driven landscape. However, few know the impact API architecture has in enhancing API performance.

With all the recent discussion about the use of artificial intelligence (AI) and large language models (LLMS) like ChatGPT, you may think that AI is a new phenomenon. But in fact, the US Department of Defense (DoD) has been investing in AI for more than 60 years.

With more emerging players entering the insurance market and insurance companies recognizing the importance of the digital experience, consumer demands for a connected insurance experience have grown to new heights. For insurance customers, the claims process is a critical moment of truth, making it essential that insurers deliver a hassle-free, seamless experience with faster claims processing and excellent customer service.