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Mastering Data and Self-Development at Lenovo

In 2012 when I worked at Lenovo, the company set out on a journey to create the Lenovo Unified Customer Intelligence (LUCI) platform. The decisions we made with regard to people and technology involved in that project helped to shape my self-development, relationships with others on the team, and relationship with executives.

Are APIs becoming the keys to customer experience?

In recent years, APIs have encouraged the emergence of new services by facilitating collaboration between applications and databases of one or more companies. Beyond catalyzing innovation, APIs have also revolutionized the customer-company relationship, allowing it to provide an accurate and detailed picture of the consumer at a time when a quality customer experience now counts as much as the price or capabilities of the product.

Qlik's next move in AI -The CrunchBot/Crunch Data Acquisition

Qlik is at the forefront of bringing augmented intelligence even further into analytics, helping business users scale their ability to explore and surface key insights from all their data. As we expand the role and use of analytics through our customer organizations, we know that making it easier for users to interact with data is essential to both increased adoption and higher data value.