ROI of AI Test Automation: A Calculation Framework for QA Leaders
Every QA leader has faced the same conversation. Leadership asks: "What are we getting for our automation investment?" And the honest answer is often some version of "we're faster than we used to be" without hard numbers to back it up. That gap between intuition and evidence is where automation programs get defunded. Not because they are not delivering value, but because the value was never quantified in terms finance teams understand.