Artificial intelligence (AI) has led to a seismic shift in the business landscape, largely due to the surge in popularity of large language models like ChatGPT. From predictive models that foster better decision-making to generative AI code tools that enable teams to build applications faster, AI offers incredible benefits to organizations. Businesses need to embrace this technology or risk falling behind their competitors.
Artificial intelligence has the potential to make work incredibly efficient—which means it’s the perfect complement to process automation technology. Process automation, and related approaches like business process management, already aim to improve productivity by automating what can and should be automated.