Intercom bills itself as a “conversational relationship platform,” helping businesses connect with their audiences primarily through live chat, as well as email and chatbots. The Intercom platform offers functionality including engagement and onboarding for new customers, support for existing customers, and marketing for potential customers on the fence.

If your startup is planning to build an app, you’re going to need an Application Programming Interface, better known as an “API.” The role of an API is to give your app a set of directions so it can get all the information it needs to interact with your business. APIs are extremely valuable, but they can also be difficult to navigate. Here’s a look at the 10 best APIs for start-ups that will ensure your business has the fundamental technology needed to be successful in 2021.

Businesses are in a constant battle to adapt to constantly changing customer demands. To remain competitive, organizations must have a strategy that allows them to address those needs. API-led connectivity enables companies to be agile and respond to customer needs. API-led connectivity is not simply a technology, but a critical business strategy. Here we’ll discuss five of the top trends for API-Led connectivity.

Have you ever wished you had a crystal ball? We tracked down a CDO who actually uses one. See, Cosmo, CDO is not a Chief Data Officer — he’s a Chief Destiny Officer. We’re all about data at Talend, but sometimes it’s good to see things from another perspective. We sat down with Cosmo to ask him about his job, his background, and his methods.

In the wake of COVID-19, we saw a significant shift toward as-a-service offerings, something we haven’t seen in years. From conversations with CIOs over the past 12 months, we know they are looking for the flexibility, efficiencies and cost savings they get from the as-a-service model. This is especially important to them as they evolve their business models in a hybrid IT direction and become consumers of IT.

The world of big data is getting bigger every day. As the volume of data increases exponentially, businesses of all sizes try to capture raw data, process it, and extract insights for competitive decision-making. The end-to-end operation of extracting value from data is called the ETL process. It stands for: A crucial component of the ETL process is the data storage aspect. The two main contentious architectures for storage solutions are databases and data warehouses. But how do they differ?

Which small business financial reports should you track for your organization? We asked 46 SMBs for their opinion.